Cozylife Furniture Warranty Terms & Conditions
FRAMES 3 YEARS
Frames are under 3 years warranty for a structural defect in materials or workmanship from the date of purchase. Warranty applies to all sofas, sofa sets, small corner sofas, sectional sofas, chesterfield sofas & sofa beds. Not include lounge chairs.
SPRINGS, CUSHIONING 2 YEARS
The seat springs & the seat cushion cores are under warranty for manufacturing defects for a period of 2 years from the date of purchase.
UPHOLSTERED & COVERINGS 1 YEAR
The fabric or leather is under 1-year warranty from the date of purchase. This warranty does not cover tears, pilling, fading, flattening of nap, or shrinking and is not valid when heavy signs of abuse are evident.
MECHANISMS & ACCESSORIES 1-3 YEAR
Sleeper sofa bed mechanisms and all furnishing accessories are under 1 year warranty from the date of purchase. (Sofa with led lights or Audi systems must confirm the voltage before purchase)
Recliner & Motion Sofa mechanism and motor are under 3 years warranty from the date of purchase.
ARMCHAIR & LOUNGE CHAIR 1 YEAR
All our armchair & lounge chair series are under warranty against defects in materials and workmanship for 1 year from the date of purchase.
EXCLUSIONS & LIMITATIONS
Our guarantee does not cover:
- Normal and natural wear and tear
- Wear, tear and damage caused by improper use, excessive abuse, neglect or accidents.
- Damage occurring during or arising from delivery
- Discolouration caused by (sun)light
- Damage caused by sharp, hot, or damp objects
- Environmental influences like undesirable levels of dryness, humidity, light and temperature.
- Improper assembly or repair by unqualified persons
- Poor maintenance, cleaning & care
Our company reserves the right of final decision in case of any disputes.